Services and Topics Overview

Learn how to manage difficult situations with assertive poise and confidence without taking things personally. Let productive options become the focus of the interaction rather than adding negativity. By objectively assessing emotional situations, it is also possible to minimize “stress contamination”: the negative residual effects of a stressful situation on other life areas.

“Do more with less” has become a common mantra in many organizations. However, this is often expected to mean you work harder AND smarter! Over time, this results in significant drops in productivity and morale. Instead, learn to develop a proactive vs. reactive process essential to sanity and productivity.

Excellence and leadership are very popular buzzwords in the corporate arena. But what exactly do they mean and how do we make them part of our daily lives? The concepts of excellence and personal leadership are directly intertwined, and it is up to each of us to identify and commit to manifesting the individual strengths we bring to our relationships at work, at home, and within our social circles.

Develop healthy and assertive interpersonal skills to learn to ask for, and get, what you want and need. Recognize what is most important to you and how to effectively communicate this to others positively, respectfully, and productively without feeling guilty. Learn how to effectively balance seemingly competing wants and needs between yourself and the others in your life: family, friends, coworkers, and customers.

A common problem that occurs whenever groups of people co-exist (work, family, social groups) is when a negative experience impacts our ability to effectively interact with certain people or situations because of residual anger, regret, resentment, or anxiety. Often, conflicts, "bad attitude", and negative morale are not due to what is going on with the current situation but, rather, are the symptoms of previous negative experiences. Forgiveness gives us the opportunity to learn helpful lessons and move on without the negative emotional barriers.

Effective communication is a core skill of successful professionals. Unfortunately, in our fast-paced, immediate-results driven world, thoughtful and effective communication is no longer the standard but, rather, the exception. Learning to listen and speak in other peoples' languages increases productivity, reduces stress, and enhances relationships.